Cleaborn Pointe At Heritage Landing IV — HUD inspection scores

Public housing · 404 Cynthia Pl, Memphis, TN 38126

Latest published score NSPIRE
59 Failing
out of 100 Inspected August 11, 2025

Scores higher than 3% of Tennessee’s 830 currently scored properties · state median 93

Under NSPIRE, a score below 60 is failing; 60–79 puts a property on a more frequent inspection cycle.

What a failing score sets in motion

HUD refers a failing development for enforcement: the owner surveys what the inspection found, corrects it, and documents both back to HUD. Inspections speed up too — scoring below 80 already means a roughly annual cycle. A failing score does not by itself close a building, end its subsidy, or mean anyone has to move; most failing properties are re-inspected and recover. More on failing scores.

This development’s physical score also rolls uphill into Memphis Housing Authority’s own assessment by HUD — its full portfolio shows how many of its developments are failing at once.

If you live here: conditions in your unit go first to the housing authority that runs it. If that goes nowhere, HUD’s Public and Indian Housing customer service line is 1-800-955-2232. A voucher unit’s own inspection is a separate system — check your own results.

100 80 60 0 2018 2020 2022 2024 2026 HUD replaced REAC scoring with NSPIRE in 2023. Scores on either side of this line come from different standards and are not directly comparable. REAC → NSPIRE · 2023 September 20, 2016 — scored 100 (REAC (UPCS)) August 30, 2019 — scored 83 (REAC (UPCS)) March 22, 2022 — scored 92 (REAC (UPCS)) August 11, 2025 — scored 59 (NSPIRE)
Scores as published by HUD. NSPIRE (2023–) and REAC (2000–2023) scores come from different standards and are not directly comparable.
Inspection date Score Standard
August 11, 2025 59 NSPIRE
March 22, 2022 92 REAC (UPCS)
August 30, 2019 83 REAC (UPCS)
September 20, 2016 100 REAC (UPCS)

HUD's published files sample the record: each snapshot carries a property's latest score at publication, so an inspection can be missing between snapshots, and no inspections conducted 2010–2012 appear in any file HUD still publishes. History here is assembled from every file HUD offers.